CANCELLATION POLICY – 24 hours (apart from Moat House Hotels and the Comfort Inn Westminster where the policy is 48 hours)
Cancellations must be received no later than 12:00 hrs (local time) on the day prior to arrival.
On UK Public holidays, Saturday and Sundays, cancellations must be received no later than 12:00 hrs (local time) on the previous working day.
Cancellations received after 12:00 hrs on the day prior to arrival or if the client fails to show, we will 
subject to the 1^st night cancellation charge.

ON-LINE BOOKINGS WHICH HAVE BEEN CONFIRMED MUST BE CANCELLED USING THE ON-LINE RESERVATION SYSTEM
ALL THE TIMES.

RECONFIRMATION OF BOOKINGS & CANCELLATIONS
 In order to avoid any mistakes, in the unlikely event of our system going down, all reservations, amendments and cancellations will always be reconfirmed  in writing from Interopa Holidays, either by fax or e-mail.
If you do not receive a reconfirmation from us, within 24 hours , do not assume that the transaction has been processed. Please contact Interopa Holidays  immediately, in order to avoid cancellation charges.

CONFIDENTIALITY OF AGENT CODES AND PASSWORDS
Please ensure that the Agent Codes and Passwords that are assigned to your company are kept STRICTLY CONFIDENTIAL